A screenshot freezes one frame. A screen recording keeps the clicks, cursor path, and voice in order. Pick the lighter option when a still image is enough; record when the story needs motion.
Use a screenshot when
- One dialog or error message tells the whole story.
- You only need a still for a ticket attachment.
Use a screen recording when
- The bug appears after a sequence of clicks.
- You are teaching a multi-step flow.
- Tone of voice matters as much as the UI.
In Chrome, Screen Recorder – Video & Webcam captures screen, window, or tab, then lets you trim and download on this computer. Start here: Get started.